How an online vet consultation works

Meggie

Australian Shepherd

1 year

Meggie was out in a field with her owner, and after coming back she started breathing rapidly and was restless. The owner found out that the field had recently been fertilised with saltpetre and was worried it might be poisoning. Our vet made sure Meggie wasn't showing any symptoms that would point to definite, serious saltpetre poisoning, but still recommended giving activated charcoal and watching her for at least 24 hours in case the symptoms appeared, saving the owner a 200km trip to the nearest emergency clinic - and Meggie was fine.

Karel

Yorkshire Terrier

16 years

Karel started limping on his hind paw. The vet requested a video of his walk to assess it. Based on her observation the vet concluded it was nothing serious and recommended thoroughly checking the paw for anything stuck or lodged in it. Even though there was nothing on the paw, within 2 days Karel was running around like a youngster again. The vet further recommended collagen to support joint health and a supplement for mental brain function, so that Karel would age more slowly - both mentally and physically.

Charlie

Cavalier King Charles Spaniel (mixed breed)

2 years

Charlie's vet suspected pancreatitis and he was given some injections, including opioids. By the evening he was getting worse, so just to be sure I consulted everything with the vets on Tlappka. They were not only emotional support for me, but I also knew whether I was worrying needlessly or not. That same evening we drove to the emergency clinic in the next town, where he stayed overnight, hospitalised on a drip. It wasn't pancreatitis, it turned out to be gastritis, but that didn't end my conversation on Tlappka. I consulted with them the following day and then the days after too, whenever something still didn't seem right to me. I was grateful for it, because I didn't have to panic and I had the opinion of two vets at once. I also received recommendations on diet and follow-up care. Charlie took a week to recover, and for 4 of those days I had a vet's help in my pocket. Thank you so much!

Princezna

Mixed breed

2 years

I've always been a dog person, but a few months ago I adopted two cats. I turned to tlappka when one of the kittens started vomiting and I was deciding whether to go to the emergency clinic or not. Fortunately the vomiting was only a one-off. On tlappka they advised me what to watch for, which medicines I could use if needed, and they kept the chat open so they could follow how the situation developed. Thanks to their advice and help I ended up not going to the emergency clinic, saving both time and money. The kitten is fine.

Bublinka

Mixed breed

2 years

The owner noticed that Bublinka had dark spots on her belly that she hadn't had before. After checking the photos that were sent, the vet reassured the owner that they were just pigment spots that pose no problem for the dog.

Jack

Belgian Shepherd - Malinois

8 months

The owner noticed that, in his opinion, Jack was drinking rather a lot of water and wanted a vet's expert opinion. The vet explained to the owner that the amount of water drunk depends greatly on the dog's activity and the ambient temperature. She gave an approximate guideline for water intake, which is 100 ml/kg per 24 hours, and advised how to correctly measure the amount of water taken in. If this limit were significantly exceeded, she recommended an examination by a veterinarian.

Teddy

Dachshund

7 years

Teddy had an injury on holiday and then went to the vet. The owner needed advice on follow-up care after the injury. Teddy had been run over in the woods by an empty trailer from a tractor, which injured his tail and hind legs, and he had a fractured pelvis. After being released home the owner got all the necessary instructions, but Teddy still hadn't had a bowel movement. The owner became worried about how to proceed over the coming hours before Teddy went back for a check-up. Our vet explained everything and advised how to proceed with temporary feeding.

Otík

European Shorthair cat

3 years

Otík was troubled by his walking - he would lurch to the left side. It always lasted a few seconds. The owner was worried about not overlooking something. Otík had no other difficulties. After consulting the vet it was clear that this was a neurological problem and not an orthopaedic one. In this case the recommendation was to observe Otík for a while and then book an examination directly with a neurologist.

Hači

Shiba-Inu

3 years

The owner began to notice a loss of pigment that progressed from the muzzle to the nose and up around the eyes. Several additional questions were needed, mainly about feeding, which the owner and the vet exchanged. Pigmentation disorders have many causes, so our vet wrote up possible examples of what it could be and gave recommendations on how to proceed further in this case.

Bax

German Shepherd

4 years

Bax was bothered by a lump under the fur in the rib area; he had been vaccinated against rabies. This is a reaction to the vaccination. The owner felt that the injection site was elsewhere than the lump itself. The lump would form at the injection site, but the skin is quite mobile, so due to the position during the vaccine's application and the way the skin is held, it can give the impression that the lump is in a different place than the injection was.

Snooky

American Staffordshire Terrier

11 years

Snooky had been neutered three days earlier. The owner noticed that one stitch was missing from the surgical wound and didn't know whether it was a problem requiring a visit to the vet, or whether it didn't matter and he could calmly wait until the appointment to have the stitches removed. Based on the attached photos the vet reassured the owner, recommended continuing to watch the wound but waiting until the check-up before visiting the vet.

Olinka

European Shorthair cat

3 years

Olinka was spayed yesterday, she already feels well and it's impossible to keep her to the rest regime that was recommended. The cat didn't get a recovery suit or a collar and the owner is afraid she might lick the wound and open it up by moving. The vet reassured the owner, explained that cats are not normally given a collar or a recovery suit and their wounds heal quickly and without problems, and recommended distracting the cat whenever licking is noticed. She recommended a check-up with the vet only when the stitches are removed.